Quick checks
- Close and reopen Siege Winds.
- Check that your device has free storage and a current supported system update.
- If an online action or rewarded ad is unavailable, check the connection and try again later.
- Take a screenshot only if it is safe to share.
Do not clear app storage or reinstall as a first step: progress is stored locally and may be erased. A platform backup may restore it according to your Apple or Google settings.
Campaign lives
The campaign life counter shows 2/2, 1/2, or 0/2. At 0/2, tap the counter to open the recovery screen.
- A timed recovery refills lives when it is ready.
- If offered, a voluntary rewarded video grants exactly one life after completion.
- If the ad is unavailable, no ad is ready for the current consent, connection, or service state. Try again later.
Rewarded ads and purple gems
The Armory may offer a voluntary rewarded video for 10 purple cosmetic gems, limited to three rewards per UTC day. A reward is granted only after Google confirms completion.
After the free daily fragment exchange has been used, one voluntary rewarded video can enable a second exchange that day: spend 3 surplus cannon fragments to receive 1 fragment for the cannon you choose. It never changes fragment odds or cannon damage.
With an active no-ads entitlement, Solo lives are unlimited, the purple-gem video is not shown, and 30 purple gems are credited automatically once per UTC day instead. It does not grant the second fragment exchange.
Siege Winds does not use banner, interstitial, native, or app-open ads. Purple gems and rewarded ads do not add competitive power.
Where required, Google’s consent screen appears before any ad request. If Google requires privacy options, reopen them from Settings → Privacy & Support → Ad Privacy Choices. If a completed video grants no reward, contact support with the time, platform, app version, and a screenshot of any message—never an advertising or device identifier.
Purchase help
Apple or Google processes purchases offered in your store build. For a missing entitlement or cosmetic-currency grant, first verify that the store reports the purchase as completed, then contact support with the non-sensitive order reference.
Target US prices are 260 purple gems for $0.99, 600 for $1.99, and 1,000 for $2.99. The respective discounts are 0%, 13%, and 21%. Apple or Google may show localized prices.
Never email payment-card details, passwords, identity documents, or account credentials.
Contact us
- Gameplay, ads, purchases, or technical support: support@siegewinds.com
- Privacy questions or requests: privacy@siegewinds.com
Read the Siege Winds privacy policy for local storage, Google Mobile Ads, UMP consent, and your choices.