This page covers Siege Winds V2 and this website. Descriptions marked “Earlier V1 builds” concern the previous Unity versions.
Quick checks
- Close and reopen Siege Winds.
- Check that your device has free storage and a current supported system update.
- If a V1 online action or a rewarded ad is unavailable, check the connection and try again later.
- Take a screenshot only if it is safe to share.
Do not clear app storage or reinstall as a first step: progress is stored locally and may be erased. A platform backup may restore it according to your Apple or Google settings.
Rewarded ads and purple gems
In V2, open Mon profil for the optional 10-gem video, limited to three rewards per UTC day. A reward is granted only after Google confirms completion. V2 does not include cannon fragments or fragment exchanges.
Earlier V1 builds : Each UTC day, you can use one free fragment exchange and one optional rewarded exchange. For the rewarded exchange, spend 3 surplus cannon fragments to receive 1 fragment for the cannon you choose while it is below its cap. The exchange is granted only after Google confirms the voluntary video was completed. An active no-ads entitlement hides this rewarded video.
Ads never grant or gate another Solo or Campaign attempt. With an active no-ads entitlement, the purple-gem video is not shown. Instead, you can claim the shared daily balance of up to 30 purple gems: 30, 20, 10, or 0 remain after you have already received 0, 1, 2, or 3 rewarded gem grants that UTC day. The entitlement does not add another gem quota.
With an active no-ads entitlement, no interstitial ad is requested. Otherwise, an interstitial ad may be requested only after at least two eligible Solo vs AI victories and at least five minutes since the session began, then at least five minutes since a previous interstitial. Meeting those minimums does not guarantee that an ad will appear. Siege Winds does not use banner, native, or app-open ads. Purple gems and rewarded ads do not add competitive power. Earlier V1 builds with asynchronous duels may also count eligible asynchronous victories.
Where required, Google’s consent screen appears before any ad request. In V2, when Google requires privacy options, open Réglages → Gérer le consentement (the interface is currently in French). Earlier V1 builds use Settings → Privacy & Support → Ad Privacy Choices. If a completed video grants no reward, contact support with the time, platform, app version, and a screenshot of any message—never an advertising or device identifier.
Purchase help
V2 does not currently enable new real-money purchases. It checks Apple or Google automatically to restore an existing no-ads entitlement from V1 and keeps the confirmed entitlement on the device. V2 cosmetic items can be obtained with locally recorded gems. Payment and entitlement verification may involve the store’s services; this is separate from local game progress.
Earlier V1 builds : Apple or Google processes purchases offered in your store build. For a missing entitlement or cosmetic-currency grant, first verify that the store reports the purchase as completed, then contact support with the non-sensitive order reference.
For purchases offered in earlier V1 builds, refer to the contents and localized price shown by Apple or Google before confirming. V2 does not currently offer new real-money gem packs.
Never email payment-card details, passwords, identity documents, or account credentials.
Contact us
- Gameplay, ads, purchases, or technical support: support@siegewinds.com
- Privacy questions or requests: privacy@siegewinds.com
Read the Siege Winds privacy policy for local storage, Google Mobile Ads, UMP consent, and your choices.